Legal
Privacy Policy
This page describes how FoxHeaven Studio collects, uses and protects your personal data when you visit our website or place an order.
Who we are
FoxHeaven Studio is a sole trader based in Hungary. We sell handcrafted gear and engraved accessories through this website. Our contact email is info@foxheavenstudio.com.
What data we collect
- Name, email address and phone number when you place an order
- Shipping and billing address for order fulfilment
- Measurement data you enter for custom-fit products
- Order history and payment status (payment is processed by Stripe - we do not store card details)
- Your IP address and browser information collected automatically when you visit the site
Why we collect it
- To process and fulfil your order
- To issue invoices as required by Hungarian law
- To contact you about your order status
- To improve the website and fix errors
Who we share it with
- Stripe - payment processing (EU-based infrastructure)
- Kvikk / courier partners (MPL, FoxPost, GLS) - shipping label creation
- Szamlazz.hu - invoice generation, as required by Hungarian law
- Supabase - database hosting (EU region)
- We do not sell your data to third parties
How long we keep it
Order data is retained for 8 years as required by Hungarian accounting law. If you create an account, you may request deletion of your profile data at any time - order records required for tax purposes will be anonymised rather than deleted.
Your rights (GDPR)
- Right to access your data
- Right to correct inaccurate data
- Right to erasure (where not prevented by legal obligation)
- Right to data portability
- Right to object to processing
To exercise any of these rights, email us at info@foxheavenstudio.com. We will respond within 30 days.
Cookies
We use only functional cookies necessary to operate the site (session authentication, cart state). We do not use advertising or tracking cookies.
Contact
Questions about this policy? Email info@foxheavenstudio.com.
Last updated: June 2026